Digital News from Creative Memories

Good afternoon, Thank you for your patience as we’ve worked on a go-forward plan for the Digital business. As we’ve shared for the last few months, the goal has been to allow Consultants and customers to have a seamless transition of their software and projects as Creative Memories exits the current digital business, and we've now arrived at a solution so that can happen. We’ve reached an agreement with Panstoria (the creators of Memory Manager and StoryBook Creator) which has been put before the Court. Here are the highlights: Both Memory Manager and StoryBook Creator software will continue uninterrupted. Software can be activated through December 31, 2013, and Panstoria will continue to provide software updates as needed. This means that software purchases you or your customers have made that haven’t shipped can be activated without any trouble, even if they ship beyond September 23. Memory Manager and StoryBook Creator users will be contacted by Panstoria, and will be given access to printing and other features through Panstoria. The plan and timing for printing has not yet been finalized, but will be forthcoming. Please look for Panstoria news and updates in the Memory Manager and StoryBook Creator news feeds (right side of the main page). Any Creative Memories digital artwork you’ve purchased can be activated (without an end date) on any computer. Anyone who’s made an investment of time or money in software, projects or artwork can continue to use them uninterrupted. It’s important to note that the agreement is subject to Court approval, so it is not yet final. But because the motion is being filed today, we wanted to ensure you had the information today. We anticipate a decision from the Court the week of September 23. Also important to note: there are additional conversations happening between Panstoria, Creative Memories and a third interested firm. If that negotiation is successful, it will supersede this agreement between CM and Panstoria, but it will only improve on the above. As a reminder, the last day to order Creative Memories digital products is Sept. 23. Any unexpired Product Credits, Print Plans, StoryBook coupon codes and/or Host Rewards coupon codes can be used on the Digital Center through that date. And while September 23 will still mark the final day for Consultant compensation on Creative Memories digital products, we are pleased that customers and Consultants can continue to use the digital software they've come to love. I understand waiting on this news has been a challenge. Please know we are very grateful for your patience and for the work you’ve been doing with your customers. We will continue to keep you updated on all additional developments. All the best, Chris Veit CEO